Are you ready to take your career to the next level in the vibrant and dynamic liquor industry? Do you have a passion for sales, strategy, and operations? If so, we have an exciting opportunity for you! As we continue to expand our reach, we are looking for a dynamic and experienced National Sales Operations Manager to join our team and drive our success to new heights.
Responsibilities Include:
- Conduct regular trade visits with representatives, merchandisers, and clients to ensure market presence and engagement.
- Address and communicate urgent matters promptly on a daily basis to maintain smooth operations.
- Manage direct reports, operations, sales, and customer interactions effectively, ensuring timely resolution of related queries.
- Leverage data to proactively identify business opportunities and implement data-driven decisions for growth and efficiency.
- Maintain and nurture client relationships, fostering long-term partnerships and customer satisfaction.
- Oversee cycle briefing, feedback, feedforward, and cycle development meetings to align team efforts with business goals.
- Participate in relevant national meetings, contributing to strategic discussions and decisions.
- Effectively communicate relevant information to required team.
- Manage the top line sales figures nationally as per KPI’s.
- Track performance and measure and report on sales & merchandising objectives.
- Analyse the reps sales figures and guide them how/which customers to offer sales strategy in order to reach targets aligned to KPI’s.
- Understand each brand's sales and merchandising strategy to keep sales reps aligned to the required goals and KPI’s of each brand.
- Action operational exception reports.
- Efficiently activate the “Know your customer” strategy, and maintain the data integrity.
- Manage the compliance against Trade Marketing and Client campaigns.
- Cross functional communication between all departments internally and externally.
- Check staff calendar to make sure all appointments are adhered to.
- Do spot checks on Repforce regarding what time they finished the previous day.
- Organise and facilitate weekly Sales meetings which include preparation of reports and agendas for the meeting.
- Accurately and timeously submit expense claims.
- Management of client trade visits.
- Prepare a KPI dashboard report for each brand on a monthly basis.
- Continuously review and manage the allocated budget.
Requirements:
- Minimum of a Degree (NQF level 7) in Sales, Business Management, Marketing Management and/or related fields.
- WSET or liquor-related qualification would be beneficial.
- 5+ years experience within a sales-related role, inclusive of management experience and preferably within the FMCG environment and/or the liquor industry.
- Valid Driver’s License and willingness to travel.
- Strong Communication and Interpersonal Skills.
- Effective Problem Solving and Customer Orientation.
Please do not apply for the position if you do not meet the requirements.
Should you not receive any feedback within 2 weeks after the closing date of the advert, please consider your application as being unsuccessful.
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